Customer interface:
Order via app:
Customers can simply order what they want with just a single click.
Customers can order according to their comfort:
While making an order the customers can schedule the time of delivery according to their wish.
Order Tracking:
The customers can track the order as soon as the order is booked.
Push Notifications:
The customer would receive notifications regarding any updates related to the order, offers/discounts, sale day and so on.
Payments:
Customers can make payment as there are many options added, internet banking, credit/debit cards, COD, etc.
Multi-language support:
Customer can change the language so as to facilitate easier communication.
Refer:
The customers can refer the app to their friends and family.
Feedback:
Customers can give rating or reviews according to one’s experience.
Delivery boy – Interface
Account:
The delivery representative can look into his/her account to know regarding the feedback or comments given by the customers.
Multi-language convenience:
The delivery agent can change the language and access the app easily.
Nearby route:
The delivery person can look for the shortest route using the app as GPS integration with the app aids to reach the destination easily.
Update:
The driver can update the app as soon as the grocery items are delivered at the door step of the customer. For confirmation of delivery the delivery representative can get a digital signature signed from the respective customer.
Dealer Interface
Commodities:
The merchant can incorporate any new additions of products and modify if there are any changes in the prices of the products. All the relevant items are added in the catalogue along with the cost.
Tracking of delivery representatives:
The merchants can also look and track the delivery boys so that the goods are delivered on time.
Stock
The dealer can update regarding the inventory so that a transparent way of conveyance is carried out and the stock is managed smartly. If there is any shortage related to the stock the dealer automatically gets notified by messages.
Graphical analysis:
The dealer can get to know regarding the profits incurred and losses occurred and therefore can get a brief idea regarding the overall business such as how much money he could earn from the app and so on.
Admin Interface:
Customer information:
The admin can get to know regarding the customer accounts.
Update catalogue and stock:
The admin itself can modify the price details of the products and can also add if any new product is in stock. The admin can manage the stock and as such if there is no involvement of any retailer or merchant in middle.
Tracking:
The admin can track the delivery agents so as to ensure on time delivery of goods.
Payments acceptance:
The admins receive the payments from the customers and they can provide offers/discounts to customers who use the app more frequently.
Graphical analysis:
The admins can get to know regarding the overall returns earned.